Be Aware of Counterfeit Products and Websites
All Soaddicted Beauty products are produced by Fraser Research Labs under stringent guidelines to ensure they are both safe and effective.
Don’t take risks with what you put on your skin. Counterfeit products may look identical on the outside, but inside, they can be ineffective—or even dangerous.
At Fraser Research Labs, your health is our priority. That’s why we’ve launched the Official FRL App, available on the Apple App Store and Google Play.
This is the ONLY way to verify the authenticity of FRL products.
STEP 1
Download and Verify with the Official FRL App
- Scan the exposed QR Code on your product packaging.
- Download the Official FRL App from the App Store (iOS) or Google Play Store (Android).
- After downloading the official FRL App, tap the scanner icon in the app and scan the first (circled) QR code . The app will display the information of your product.
IOS Devices:
Download FRL Official App
Android Devices:
Download FRL Official App
STEP 2
Scratch & Scan
- Scratch to reveal the unique hidden QR code.
- Scan the revealed code using the Official FRL App to verify authenticity.
Authenticity Check: Step by Step
STEP 1: Download the Official FRL App
Download the FRL Official App from the App Store (iOS) or Google Play (Android)
STEP 2: Open the FRL App and tap the Scan Icon
Find the exposed QR code on your FRL product.
Tap the Scan Icon (circled) at the bottom centre of the app and scan the code to get product information
STEP 3: Prompt Display
Once you scan the first QR code, the app will display the product you have scanned and prompt you to scratch and scan the second/hidden QR code.
To complete authentication, scroll to the bottom and scan the second QR code for final verification.
STEP 4: Scratch and Scan
Scratch to reveal the unique hidden QR code (it can only be scanned once).
Then scan it using the official FRL App to verify authenticity.
STEP 5: Get Instant Verification
The app will confirm whether your product is authentic or not recognized.
If your product is verified, you'll see a confirmation message with the FRL logo and "Authentication Success" stamp.
If the product is not recognized, please contact FRL Customer Support for assistance or your local official seller.
Authentification FAQs
Yes! The FRL App is the ONLY way to authenticate FRL Products.
No! Websites can be easily duplicated, similar to phishing attacks. For this reason, FRL Products can only be authenticated using the FRL App.
Every single FRL product has its own QR Code unique to the very product you are holding in your hand. This QR Code is secured using bank-grade blockchain security, is not shared between products and can only be authenticated once.
FRL Products are manufactured to strict guidelines to ensure that your product is safe and effective. Counterfeit products do not share the same guidelines. So while the exterior packaging may look the same, the product inside is not subject to any guidelines and at best may be ineffective or at worst, dangerous and harmful.
It is good practice to authenticate every purchase you make to ensure your health and safety - even if you are repurchasing the item from the same retailer.
You do not need to create an account to authenticate your product. However, the FRL App does offer the option of registering an account so you can track your purchases. This step is completely optional and does not affect the usage of the app.
If your product is genuine, you will receive an “Authentication Success” sign. The unique QR code will then be tied to the phone and account you used to scan the product. If you use a different phone or account to scan the same item again, the verification will fail. This is to prevent duplication of the QR Code.
We recommend that you download the App via the App Store (iOS) or Play Store (Android). However, if you do not have access to them, please exercise extreme caution if you intend to install APKs from unknown sources.